 Friendly and Efficient FatCow Web Hosting Services
Created in 1998, FatCow chose a unique name for its web hosting services to indicate the customer friendly focus that the company believes in. Ever since, the web hosting company has ensured that all the services that they offer are user friendly and easy to use. FatCow is dedicated to providing value to the small business owner and assisting in hosting domains and using business solutions. The most recent initiative of the friendly FatCow is in the area of becoming greener. The web hosting offered by FatCow is now completely powered by wind energy supplied by Community Energy.
Benefits of Choosing FatCow
The most significant benefit of choosing to host your website with FatCow is that you do not need to have any technical knowledge about web hosting to avail of the services. The company does not believe in confusing clients with technical jargon or techno mumbo-jumbo. Neither does FatCow create confusing web hosting plans that are difficult to choose from.
Another aspect that FatCow is known for is reselling. The company has three reseller programs and is a leader in the reseller hosting industry.
While there are various features that are offered along with the best promotion offers, FatCow continues to ensure that it’s small and medium business clients get the best support that is possible in starting out.
FatCow Products and Services
FatCow allows anyone to create a website with unlimited disk space, bandwidth, domains and email accounts with easy to use site builders. The site also allows blogs and photo galleries to be created. Webhosting (reseller hosting, budget web hosting, shared web hosting and UNIX web hosting), website management, domain registration, email, ecommerce, site scripting and site ad-ons and marketing support are some of the services offered by FatCow.
With no set up fees, FatCow offers only one basic plan and follows a one plan-one price policy. Since all small and medium businesses may not be ready for the full suite of services, FatCow offers a MiniMoo plan that helps those who want to test waters. SiteDelux, a site building tool is also provided to aid in creating web pages.
FatCow Web Hosting Features
The single basic plan that FatCow offers, includes site tools like a website builder, web analytics tools, FrontPage extensions and FTP access. It has recently added Google Custom Search and Google Webmaster Tools to the site tools too. The platform provides a load balanced platform with multi GB connections and daily server backups. The facility is monitored 24×7 and has a backup generator provision too. Ecommerce applications can be used on sites hosted by FatCow and PowerPay, PayPal, Shared SSL and credit card payments are allowed.
Applications and tools available on FatCow include WordPress, Gallery2, PHPBB, GBook, Joomla and more. Automatic renewal and registrar transfer are also possible with FatCow.
On signing up, you can expect to receive $50 worth of Google Adwords credits and $25 Yahoo! search credits too.
Performance and Reliability
FatCow maintains two data centers to ensure continuity. These facilities cover over 2400 square feet of space and 800 servers. The center is protected with 24/7 security. The pooled network environment allows any request to be serviced from any server ensuring faster loading time and uninterrupted service. The front end includes dual redundant M7I routers and 2 firewalls.
No guarantees are provided by FatCow with regards to uptime. And the company has experienced some issues in this regards. However, of late the uptime reported for FatCow has been improving and an uptime of 99.9% has been reported for the site.
Customer Service and Support
In keeping with its policy and inclination towards friendly customer service, FatCow ensures that all your queries are handled by enthusiastic technical experts called the Moo Crew. The crew follows a protocol that includes a welcome call in the first week, an average hold time of 2 minutes, specific deadlines for resolving issues and a pleasant experience for all callers.
The company has such a high level of trust in its satisfactory customer service that they offer free web hosting for a month if you do not get a positive response from them while solving an issue.
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