GreenGeeks Review

Company Overview

Contrary to what Kermit the Frog says, it really is easy to be green. Users of GreenGeeks’ hosting service are entitled to use an official GreenGeeks “green” logo on their own web sites—something that goes a long way with environmentally-conscious customers. The company, founded by Trey Gardner, is based in Santa Monica, California with its data center in Chicago.

Products and Services

GreenGeeks offers excellent, feature-rich shared hosting accounts with unlimited disk space and unlimited domains, for a low monthly flat rate. Or if you’re looking for a quick way to get into business for yourself, you can get a reseller account and resell GreenGeeks hosting to your own customers.

Benefits of using GreenGeeks

You won’t find a greener hosting company anywhere. Like most green hosting providers, they achieve green status by purchasing wind energy credits, but that’s not the whole story. They don’t just buy credits to replace energy use, they acquire enough wind power credits to actually replace three times the amount of energy actually used. And to put icing on the cake, they constantly fine-tune and reconfigure their servers so they always run at peak efficiency and consume less energy.

Reliability and Performance

Offering a 99.9 percent uptime guarantee, GreenGeeks’ data center runs high-end servers with Intel dual quad core Xeon processors and large Raid 10 storage arrays, allowing for the best performance possible and a redundant environment. The servers are housed in a colocation facility that has dual power grid feeds and backup generators, 24×7 physical security, and proactive server monitoring that notifies administrators of a failure within ten seconds. Nightly backups are performed, and in the event of a server failure, customers can be provisioned on a standby server within minutes.

Customer Service & Support

GreenGeeks offers 24×7 support from their service departments in Toronto, Chicago, and Los Angeles. Their expert customer service staff are available by phone from nine in the morning until midnight weekdays, and until eight in the evening on weekends; with support available by chat and email 24 hours a day. Their skilled support staff is divided into three layers of support for different types of requirements, ranging from first-level support for routine functions, second-level for higher-end technical issues, and third-level support from system administrators. Of course, they also offer an impressive FAQ section and video tutorials, as well.

Web Hosting Features

GreenGeeks’ hosting account comes in only one variety, but that’s all you need, because you get unlimited web space and data transfer—as well as the ability to host unlimited domains on a single account. You’ll enjoy the reassurance of nightly backups, as well as free web site migration if you want to switch over from another host. You’ll also get access to over 600 web site templates and a WYSIWYG web site editor, e-commerce functionality, and $25 in Yahoo advertising credits. And for your inner Geek, there are plenty of impressive bonus features, including bulletin board and blog software and a selection of content management tools.