Heart Internet Review

Heart Internet Reviewed

Jonathan Brealey and Tim Beresford, two big names in UK web hosting and domain registration, founded Heart Internet. Nottingham-based Heart Internet, launched in 2004, is their latest venture after originally developing WebFusion and 123-Reg over the last 12 years. The company has strived to remodel web hosting based on low prices, automated processes to give customers total control, powerful products and support from high-quality advisors.

Products and Services

Heart Internet offers inexpensive Shared and Reseller hosting to the European market. Every hosting plan comes with a massive graphics package– including hundreds of professionally designed  web and Flash templates, banners, logos, images and clip-art and £300 of free software like design tool Serif WebPlus (full version), site submitters and other SEO and traffic tools.

Benefits of Heart Internet

Heart Internet has developed a range of products and level of service to build a solid reputation in the industry.

For basic users on a budget, Heart Website builder in all their web hosting packages, although professionals will want higher-end capabilities. A solid HTML builder, it lets customers get a site up online without knowing the ins and outs of hosting, as well as being a popular choice among some more technically able users.

While Heart Internet web hosting is competitively priced, the cheapest package is basic, and you must pay for domain registration or a one-off setup fee. A package upgrade is a must to get access to more features, many with unlimited access.

Reliability and Performance

Heart Internet’s data centre has power supplies and backups that are impossible to interrupt. Staff monitors the centre internally and externally with CCTV, images are stored for three months, and access is secure and restricted. The centre is climate controlled and a fire protection suppression system puts out any fires with gas not water to prevent equipment damage. Dell and Cisco hardware, and Redhat operating systems, also offer extra reliability.

Customer Service and Support

Heart customer support offers continuous cover, including downloadable web hosting guides to help you plan, build and market your website, an accessible question and answer page, live online chat, and a ticket system.

Web Hosting Features

Heart Internet says they have included many features other hosting companies charge for, such as accessing secure servers and self-branding your control panel. Linux or Windows hosting accounts maybe freely added. Heart Internet developed and customised their eXtend control panel for their own customers. You can manage your account and email, set up databases, install Joomla and WordPress, download free templates, and much more besides. Also included are search engine submission, free advertising vouchers, and a 30-day-money-back-guarantee.

Shared Hosting packages each have a variety of tool and features to create a personal, group or business website, including dedicated servers for customers demanding balanced service and high-bandwidth access. The Reseller Hosting Professional account is specially tailored for web designers, internet integrators, web hosting resellers and developers to host client websites.