About HostGator
HostGator has snapped up 2,200,000 hosting web domains from small beginnings in founder Brent Oxley’s university dorm room in 2002. The company is currently based in Houston, Texas.
To give some idea of the company’s size, more than 7,000 web and email managed servers power about 1% of the world’s internet traffic. HostGator boasts about 250,000 customers across 170 countries worldwide.
Products and Services
HostGator offers three web-hosting plans to direct customers under Shared Hosting services – Hatchling, Baby and Business. Hatchling is then basic account with hosting for a single domain. Baby and Business offer more add-ons for an extra monthly fee.
HostGator also offers reseller services and Direct Hosting. Customers can choose from Windows and Linux servers.
Benefits of Choosing HostGator
Customers have full remote control of their web space through cPanel, Fantastico and over FTP.
Ecommerce sites are well looked after with a choice of shopping carts – osCommerce, Cube Cart and Zen Cart.
Free installs of blogs, like WordPress, forums, wikis, customer relations’ management and content management are all waiting online.
Altogether, HostGator gives customers access to a library of more than 50 applications to install on their site to avoid reinventing the wheel every time some code is required.
Reliability and Performance
Brent Oxley, who now sits in the CEO and president’s chairs on alternate days, takes reliability seriously.
Every HostGator plan comes with a triple guarantee:
- 45-day money back guarantee
- 99.9% uptime guarantee
- If you have a regular support problem, you can request your ticket is assigned to Brent Oxley and he will deal with the issue himself.
Customer Service and Support
With a customer-orientated company like HostGator, support is a big deal.
Besides the VIP support from CEO and President Brent Oxley, HostGator has 24/7 online chat account and technical advisors waiting for customer calls, email ticket support plus extensive online FAQ, guides and tutorials.
Web Hosting Features
Befitting a company ranking as one of the world’s leading web services providers, HostGator has a full range of features available to customers. Developers can build sites and web applications in ASP, PHP, Ruby on Rails including streaming video and music.
Unlimited MySQL databases, unlimited POP3 mailboxes and sub domains make most of the HostGator accounts web services without limit for even enterprise businesses.
The huge resources at your disposal make planning to upgrade to a larger web host unnecessary, as few business or organisations will grow to find the technical specification of the operation restrictive with the scalability available. Some smaller, personal customers may find the options and possibilities a little daunting if they have limited online and web software experience.
Dedicated Servers offer Xeon dual and quad core processors with up to a, massive 8 Gigabytes of RAM, 2,500 Gbs of bandwidth and terabyte hard drives.
Shared Ghosting, Reseller Hosting and Dedicated Hosting all come with account management tools, web statistic analysis and a huge bundle of software add-ons.
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