Rest Assured of Complete Care and Support with HostPapa
Founded in 2006, HostPapa has grown quickly in the last few years. The company aims at taking web hosting to a totally new level in the United States.
HostPapa is a privately owned company that likes to treat each one of its customers as family. Located in Niagara Falls, NY and Oakville, Ontario, Canada, this company targets small and medium businesses and provides reliable and customer friendly services at costs that these enterprises can afford.
HostPapa received the Editor’s Pick Award 2009 by HostingReview, the 2009 Web Host Award from alreadyhosting.com and the Best Green Hosting Award 2008 from TheWebHostingHero.com.
Benefits of Choosing HostPapa
HostPapa is truly differentiated from other web hosting companies due to the following aspects:
- Customer Satisfaction – Built on the basis that customers shall be treated as family members, HostPapa is proud of the customer service and support that they offer.
- Reliable Web Hosting – With constant and seamless monitoring at all times, HostPapa can ensure that the web hosting services can be depended upon.
- Efficient control panel – HostPapa provides all its clients with cPanel, an extremely efficient web based system to manage all the domains that you may have.
- Data Centers – The HostPapa servers are located in data centers that have the most advanced security systems and technology. The centers have backup power generators in case of an emergency, systems that monitor climate and fire suppression systems as well. No matter what, your site shall be available.
- Award winning company – Among other things, the fact that HostPapa has received a large number of awards and made it to the Top 10 best hosting services each time is enough reason to host with them.
- A Green company – For those who care about the environment, there is another reason for choosing HostPapa. The company is certified by GreenTags and uses certified green energy from green-e.org. The servers, data centers, computers and office space is powered by solar and wind renewable energy.
HostPapa Products and Services
In the attempt to keep it simple, HostPapa basically has one plan that offers a gamut of services. Unlimited disk space, domains and bandwidth are offered since these are fairly generic to the web hosting industry. Additionally HostPapa offers one free domain for life, website tools, free setup (that saves $29.95) and free design software Soholaunch site builder. The plan that is offered has three slab rates that decrease if you sign up for a longer period of time ($6.95 per month for one year of commitment; $5.95 per month for two years of commitment; $4.95 per month for three years of commitment).
Along with the slab based plan, HostPapa also offers $25 free Ad credits for Google Adwords, Yahoo! and Miva PPC Advertising. In addition to this, there is also $50 worth of Ask Sponsored Listings and $20 worth of Bidvertiser Advertising Network that you get when you sign up.
Apart from the webhosting services, HostPapa also helps new clients with online marketing, SEO, online coupon codes, software and tools, website design and other services that can get you started on your own websites.
HostPapa.co.uk has one basic plan that starts at a cost that is as low as £59.88 per annum.
HostPapa Web Hosting Features
The basic plan includes exclusive tools like unlimited email accounts, webmail, an efficient control panel, online billing, Fantastico and B2Evolution. Online statistics are provided using tools like Analog, Counters, Webalizer and Current Visitors Reports. Specific email features allow you to create SPAM filters, autoresponders, forwarding addresses and POP3 Email access.
If you use HostPapa you will realize that the process of building a site becomes extremely easy with the tools that are provided free of cost. Other tools that developers can use are MySQL 5.0, PHP 5.0, Perl, CGI-BIN, MIME types, private error pages, blogs, web auctions, image galleries, chat and guestbook options and ecommerce capabilities.
The web hosting technology that the site uses is also the latest. It supports Dreamweaver, FrontPage and InDesign The hosting company also provides website templates and supports flash and shockwave.
Performance and Reliability
The web hosting infrastructure that HostPapa has is the cornerstone of the service that the company offers. Equipped with the latest security features that include climate and temperature control, fault protection, fire suppression, water detection, UPS, standby power arrangements and backup generators, the data centers that HostPapa has, are as secure as they get. Security arrangements also include CCTV’s, hi tech alarm systems, photo identification system for access to facilities and more. The infrastructure is powered by Intel Server and has a network powered by Cisco.
Even thought the objective is a 100% uptime for the servers, HostPapa guarantees an uptime of 99.9%. One HostPapa uptime report indicates an uptime of 99.99% based on observations over 853 days. Another site reports the uptime as 99.14% for June 2009, 99.705% for July 2009 and 97.73% for August 2009.
Customer Service and Support
A significant difference that HostPapa provides is that every staff member including the senior management and the CEO are client friendly. The company has built a large knowledgebase of 255 frequently asked questions that can be reviewed. There is also a video library that you can access, that provides step by step tutorials to take you through various tasks that you may want to accomplish with your site. Live chats with technical experts, 24/7 email support and telephone support is also available.
Not only does HostPapa guarantee an uptime of 99.9% but also backs up its belief in reliability and customer service by offering a 30-day money back guarantee without any questions asked.
|
